Refund policy
Return & Refund Policy
Thank you for shopping with us! We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund guidelines below.
Returns
- We accept returns within 30 days of delivery.
- Items must be unused, unworn, and in their original condition and packaging.
- To start a return, please contact us at [Your Email Address] with your order number.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Non-Returnable Items
Certain types of items cannot be returned, including:
- Digital products (e-books, downloads, printables)
- Personalized or custom-made items
- Clearance or final sale products
Refunds
- Once we receive and inspect your return, we’ll notify you about the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable, unless the return is due to our error (damaged or wrong item).
Exchanges
- We only replace items if they are defective, damaged, or incorrect.
- If you need an exchange, contact us at aaavetements@gmail.com within 7 days of delivery.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us immediately with photos. We will arrange a replacement or refund at no extra cost.
Contact Us
For any questions about returns, exchanges, or refunds, reach out to us at:
📧 aaavetements@gmail.com
📞 +1-647-685-3437