Shipping Policy

Thank you for shopping with us! Below you’ll find details about our shipping process, timelines, and policies.

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been shipped.
• In the event of a high order volume or shipping delays beyond our control, we will notify you by email.

Shipping Rates & Delivery Estimates

• We currently ship within Canada and to select international destinations.
• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery times:
  
• Canada (Standard): 3–9 business days
• Canada (Expedited): 2–5 business days
• USA: 5–10 business days
• International: Varies by destination (typically 7–21 business days)
  

Please note: delivery times are estimates and not guaranteed.

Shipping Carriers

We partner with trusted carriers such as Canada Post, UPS, and FedEx to ensure reliable delivery. Carrier selection may vary depending on your location and order size.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Shipping Restrictions

• We do not ship to P.O. boxes or APO/FPO addresses.
• Some items may not be eligible for international shipping due to customs regulations.

Customs, Duties & Taxes

• Orders shipped outside of Canada may be subject to import duties, taxes, and fees imposed by the destination country.
• These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Damaged Packages

• We are not responsible for packages lost or damaged during shipping.
• If your order arrives damaged, please contact the shipping carrier to file a claim.
• Keep all packaging materials and damaged items before filing a claim.

Contact Us

If you have any questions about your order or shipping, please contact us at:

📧 aaavetements@gmail.com

📞 +1-647-685-3437